FAQ
- Is leasing or purchase on an installment plan possible?
- Yes, the leasing company with which we cooperate is the European Leasing Fund (EFL). The period of leasing is between 2 and 5 years, the conditions of leasing are determined individually for every customer. The possibility of purchase on an installment plan is granted in cooperation with Lukas Bank.
- Is it possible to receive the European Union's subsidies for the lowering device?
- Yes, there is such possibility. The subsidies from the Union's resources should be applied for in connection with the Regional Operating Funds. This amount might be different, depending on w the region of the country and amounts up to 60%.
- What is the rate of VAT for the lowering device?
- The rate of VAT for the lowering device amounts to 22%.
- Is the device powered manually, with a crank, or with engines, is it necessary to use storage batteries?
- Nie, zasada działania windy oparta jest na mechanizmach odśrodkowych i przełożeniach kół zębatych, trumna opuszczana jest pod wpływem własnego ciężaru zawsze w tym samym tempie niezależnie od wagi trumny. Dlatego też nie posiada silników czy też akumulatorów, które często są awaryjne i uciążliwe w eksploatacji.
- Is it possible to place the device on an uneven ground?
- Tak, konstrukcja przewiduje ustawianie windy na nierównym podłożu o różnicach w nachyleniu terenu do 20°. W przypadku używania windy z podstawą różnice tą reguluje się zmieniając wysokość regulowanych teleskopowych nóg.
- Does the speed of lowering the coffin change, depending on its weight?
- No, the speed of lowering is always the same, irrespective of the weight.
- Is it necessary to fold the Junkin casket lowering device every time?
- No, it is not necessary to fold the Junkin casket lowering device every time, it can be transported as a whole, the device separately from the basis.
- Is it possible to unfold the casket lowering device so as to make it possible to transport it with a passenger car, other than a hearse?
- Tak, razie konieczności windę można rozebrać na mniejsze elementy (w czasie poniżej 2 min.) W takim wypadku można ją przewozić nawet małym samochodem osobowym.
- How much time does it take to place the lowering device on a grave?
- Unfolding of the device on a grave takes about 2 minutes.
- How many people are required to unfold and fold the device on a grave?
- One person is sufficient, but it is more comfortable to unfold by two people.
- Is the presentation and training concerning operation of the lowering device payable?
- Nie, jeżeli klient jest zainteresowany kupnem naszego produktu prezentację oraz szkolenie dokonujemy bezpłatnie
- Is it possible to carry out a presentation directly in a graveyard?
- Yes, we perform presentations in a place determined by the customer.
- Is it possible to buy the casket lowering device in the basic version first, and then buy, for example, the rolls and the basis?
- Yes, of course, the device's fittings might be expanded with individual elements at a later date.
- Does your company deliver the devices using its own transport, or is it necessary to pay a visit to your headquarters for the purchase?
- The Junkin casket lowering devices are delivered to the customer using the company's transport, irrespective of the distance of the place of delivery without any additional charges.
- What are the issues of maintenance works of the device?
- Once a year we contact the customer for the purposes of arranging the date of maintenance works, and throughout that period our customer receives a substitute device.
- How long does it take to wait for repairing of the device in case of a mechanical failure?
- The following day after reporting of a mechanical failure, the customer receives a substitute device for the period of repairing.
- Is there a possibility of returning the casket lowering device if the customer is dissatisfied with your product?
- Yes, of course, the device can be returned within 10 days from the date of purchase, provided that it is not damaged.
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